Help Center

What Would You Like to Know?

Do you have a physical location?

While we don't have a physical location (just yet), we do offer returns via our address listed. Hopefully in the near future we will have a store front for your self care needs!

What is the shelf life for the products you sell?

All of our products have a 12 month shelf life unless specified on the product label.

Do you offer private label or wholesale options?

We offer our products at wholesale rates, available on the products page. Wholesale items ship in packaging shown minus the label. For custom orders please reach out to to set up a free consultation.

My Beard Balm is starting to look grainy. Has it gone bad?

Graininess can occur when the Shea butter melts and hardens separately from the other ingredients and usually occurs with changes in temperature around the container. The properties of the beard balm remain the same throughout this process. You can set the beard balm again by scooping out the contents and placing in a microwave safe bowl and warming in 30 second increments until melted. Pour back into the tin and let cool in fridge for 1-2 hours. Contents can be hot so practice precaution when handling.